Welcome to the customer support center
We’re here to help you get the most out of our products. Whether you’re an educator, a workplace professional or someone looking for technical support, you’ll find all the resources you need right here.
Explore guides, access support tools and connect with our experts to ensure a seamless experience.
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Will there be a period of downtime or reduced functionality during the rebrand?
No, you shouldn't experience any downtime. Everything will continue to function as usual.
Are there any changes to the products we currently use?
While you won’t experience any immediate changes due to the rebrand, Everway is committed to building on our reputation for creating the best products and tools to support our customers and end users. We do anticipate making continued improvements to our products in the future, always with the goal of serving you better.
Will there be changes to your customer support process or contact information?
There should be no disruption to the current customer support process. We will likely be updating our contact information which will be communicated broadly to our customers and we have taken steps internally to ensure no question goes unanswered.
How do I get help if I have questions about the transition?
If you have any questions about the transition, please reach out to your Account Executive, Customer Success Manager, or your main point of contact. They will be happy to assist you.
Will URLs, logins, or email addresses change? If so, how will you ensure continuity?
At this time, you should not expect any changes to URLs, logins, or email addresses. If any changes do occur in the future, we will communicate them to you well in advance to ensure a smooth transition.
Are payment methods or processes changing?
Bank accounts and webstores will eventually change. When the time is right, we’ll be sure to communicate any changes to you in advance.